Every time I would run the PT11 installer, when it asked for a reboot after the install completed, my computer would not boot back up.
I couldn't install Pro Tools 11 on my brand new Windows 10 PC due to Pro Tools forcing me to install an outdated and unsupported PACE License Support. HKLM-Products.txt Reg key for AB565.I want to share with you my nightmare experience attempting to install Pro Tools 11 on my new Windows 10 machine, and share the solution I found, so that anyone in the same boat as I was in can be saved hours of headache and hair-ripping. If anything else dawns on you to try, please let me know! Next stop will be the MS community support forums Thank you for all your help and patience. It seems that either a piece is stuck in the registry that needs to be removed or there is a corruption in the Windows Installer on my system. I'm trying to communicate with the supplying company but they are a bit slow. I've tried manually running msiexec /x on all these key codes and MSI file names. There is another value in there "2B920209E759660458AF03AD13377181" but it doesn't come up anywhere else in the registry. I presume because it's to do with Windows Installer's internals. An error is preventing this key from being opened. One interesting thing is that it contains a couple key folders that are not accessible. I've attached the key that I can't delete (it reappears). Good luck and hopefully this will help you out of your situation. You need some details as to what that package actually is, and what it may be trying to upgrade. Also, note that the GUID I list above may not be the package that is installed, that's the package that sees something it wants to upgrade. If after cleaning this area of those references, it still won't work, do a search of the registry for those values as they may also be hiding in other locations. Look under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and you should find entries for the package in question. How I work around this, is to find its entries in the uninstall portion of the registry and delete those keys, Windows now thinks the application is gone and should be able to install the application for you.
How I have worked around this problem, is to find out what this package is, and what its trying to upgrade, the package that it is trying to upgrade is not in the install database (on your machine) correctly, in other words, if you were to find this in the Add/Remove programs and attempted to remove it, it would fail with an error. The product in question has a GUID of, this is what's causing the problem. It looks like one of the components that the installer is installing is being detected as an upgrade.
However, based on what your log file says, I'm going to give it a try as to how to get around the problem. In your case, its going to be a little more difficult, because you don't know everything that's going on in your installer. I have fought with this problem in the past, and never quite figured out what actually caused the particular install to get in this state, but did figure out how to get out of it. SC Install ProcMon Log - Right Before Error.zip ProcMon log of msiexec.exe and Service Center*.exe right before error message (2.57 MiB) Downloaded 580 times Win 7圆4, Intel i7920, Asus P6TDeluxe v2, lots of ram, disk space, etc. Might "Note: 1: 1402 2: UNKNOWN\Net 3: 5 " have anything to do with it? Or perhaps the line below it? Can anyone offer any insights? This installation is forbidden by system policy.
MSI (s) (00:D0) : MSI_LUA: Elevation prompt disabled for silent installs
MSI (s) (00:D0) : Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (00:D0) : Using cached product context: machine assigned for product: AB5658B05DAB23741B22F57DE8CF059A MSI (s) (00:D0) : PROPERTY CHANGE: Adding ProductState property. MSI (s) (00:D0) : MSI_LUA: Credential prompt not required, user is an admin I managed to get the installer to run with a log file: I've peered deep into a procmon log (attached) and I can't really make heads or tales of it.
No other software is having installation problems. Despite this, I've tried actively setting the various software and group policies, booting in safe mode as user "Administrator" (rather than just my personal account, which is in the Administrator group). When installing this benign and simple product I get an error message, right at the end of installation - "this installation is forbidden by system policy". I'm hoping someone can give me a clue as to what to try next. I'm nearly broken by this issue as is their support. I'm an end user of a product which uses InstallAware (Native Instruments Service Center).